Terms & Conditions

House of Survi is a handcrafted candle and home fragrance brand in Agartala, Tripura. By using this website and placing an order you agree to these terms.

You need an account to check out. Give accurate details, keep your sign-in details private, and tell us if you think someone else has used your account.

Prices are in Indian rupees (₹) and include GST. A sale price applies during the sale period shown on the product.

An order is placed when you complete checkout. We confirm it after we have checked your payment. Delivery is within India; see the Shipping Policy.

Orders are paid by UPI. Pay the amount shown on your order to the UPI ID shown there, then enter the payment reference on the order page. We check each payment ourselves, and your order moves ahead once it is confirmed. When shipping needs a quote, the shipping amount is paid separately. Only pay to the UPI details shown on your order page.

These are covered by the Cancellation & Refund Policy.

Please use the website only for browsing and buying. Do not try to disrupt it or to use another person’s account.

We may update these terms. The current version is on this page. For questions, use the contact details on the Contact page.